Case Study: Leading Pharmaceutical Manufacturer achieves timely shipments and prevents revenue loss with Systech UniTrace

Pharmaceutical manufacturer mitigates risk of revenue loss by switching to Systech UniTrace ® to resolve 3-month shipping delays

Leading Pharmaceutical Manufacturer was experiencing severe EPCIS data failures that caused more than three months of shipping delays, threatened product quarantines and strained trading‑partner relationships while risking non‑compliance with DSCSA. After multiple failed patches and poor support from their legacy provider, the customer switched to Systech and adopted Systech UniTrace® for lot‑level track‑and‑trace and compliance.

Systech implemented UniTrace rapidly using a proven migration framework and pre‑built connections to minimize downtime and stabilize operations. UniTrace’s Data Check Module cut error‑resolution time from about one hour to one minute, eliminated the three‑month shipping bottlenecks, helped avoid delay penalties and quarantines, and restored operational continuity—delivering measurable time savings, lower IT intervention costs, and improved trading‑partner satisfaction.