Case Study: Waldmann Lighting streamlines operations and improves customer service with SYSPRO ERP Software

Waldmann Lighting streamlines operations and cuts inventory with SYSPRO ERP Software

Waldmann Lighting, a manufacturer of specialized task lighting, faced challenges in production planning, inventory management, and customer service due to its reliance on manual processes and a basic accounting package. With parts imported from Germany for assembly in its US facility, accurate forecasting was essential to manage long shipping times and rising inventory costs. To compete on superior customer service and operational sophistication, the company sought an integrated ERP solution and selected SYSPRO ERP Software.

The solution implemented by SYSPRO, with the help of a local reseller, included modules for barcode scanning to track parts and labor in real-time and MRP for accurate forecasting. This allowed Waldmann Lighting to significantly reduce excess inventory while maintaining high service levels. Automated reporting via SYSPRO ODBC freed staff from administrative tasks to focus on customers, and the company gained the ability to reliably meet promised delivery dates. The SYSPRO implementation resulted in greatly improved overall efficiency and enhanced customer service.

Waldmann Lighting