Case Study: eInstruction achieves streamlined operations and improved customer service with SYSPRO ERP Software

SYSPRO Software Earns Highest Marks at eInstruction Corporation

eInstruction, a developer of classroom response systems, experienced rapid growth from 2000–2007 that outpaced its Peachtree accounting software and created challenges in forecasting, inventory visibility and multi-site production. Seeking a scalable ERP/CRM solution, eInstruction selected SYSPRO ERP Software, licensing a 30-user deployment that included core SYSPRO ERP modules and CRM to support expanded accounting, manufacturing coordination and customer service needs.

SYSPRO ERP Software implemented an integrated ERP and CRM solution that gave eInstruction real-time order and warehouse visibility, improved inventory accuracy, and streamlined accounting processes. The efficiencies were measurable — the accounting automation eliminated the need to replace a departing accountant — and SYSPRO’s forecasting and CRM tools enabled 90–120 day production planning and better tracking of technical support calls, delivering faster customer response and a rapid ROI.

eInstruction

Tim Torno

Chief Financial Officer