Case Study: Fiddes Payne reduces stock investment by more than £500,000 and lifts order fulfilment to 97.5% with SYSPRO ERP Software

SYSPRO Helps Fiddes Payne Reduce its Stock Investment by more than £500,000, and Counting

Fiddes Payne, a UK supplier of savory foods and home baking products, faced inefficient, disparate systems that caused gaps in customer service, inaccurate billing and excessive stock holding. To address these issues the company moved to an integrated ERP system provided by SYSPRO ERP Software (implemented by K3 Syspro), aiming to connect manufacturing, distribution and finance and improve stock traceability and billing accuracy.

SYSPRO ERP Software centralized Fiddes Payne’s data, eliminated duplicate entries and automated procurement processes, backed by staff training and ongoing K3 support. The solution cut manual stock ordering, reduced Fiddes Payne’s stock investment by more than £500,000 and boosted order fulfilment to an average of 97.5%, while improving visibility, billing accuracy and day‑to‑day operations.

Fiddes Payne

Hazel Barton

Financial Controller