Case Study: Speck Pumps achieves major productivity, cost and compliance gains with SYSPRO ERP Software

Speck Pumps-Pool Products Improves Bottom-Line by Leveraging Automation Capabilities of SYSPRO ERP

Speck Pumps, a century-old manufacturer of pool and industrial pumps serving over 10,000 customers, faced low process management, labor‑intensive manual paper workflows, and no compliance support—particularly in credit card processing and returns. To address these issues the company implemented SYSPRO ERP Software, deploying multiple SYSPRO modules (including credit card authorization, RMA/serialization, and contact management) to modernize and automate core processes.

By centralizing data and automating credit‑card authorizations, RMAs and customer contacts with SYSPRO ERP Software, Speck Pumps reduced credit‑card transaction time from about 30 minutes to 30 seconds for roughly 20% of orders, eliminated over 120 man‑hours per month on returns, achieved auditable compliance, and realized annual savings equivalent to hiring a full‑time employee for five weeks—delivering clear productivity, cost and compliance gains.

Speck Pumps

Rolf Wilck

IT Director