Case Study: Mission for Essential Drugs and Supplies achieves 15% productivity improvement with SYSPRO ERP Software

MEDS cuts order processing from 4 days to 1 with SYSPRO ERP Software

Mission for Essential Drugs and Supplies (MEDS), a faith-based not-for-profit medical supplier in Africa, was facing operational inefficiencies. Their business processes were running on various unintegrated third-party applications, making it time-consuming to get an end-to-end view of operations. They sought a solution from SYSPRO to gain better control, simplify supply chain management, and increase efficiency.

By implementing the SYSPRO 8 ERP solution, MEDS integrated its departmental systems and automated many supply chain processes. The results were significant, including a 15% increase in employee productivity and an 85% improvement in operational efficiency. Most notably, SYSPRO helped reduce customer order processing time from four days down to just one day, greatly improving overall customer satisfaction and allowing for more cost-effective delivery of supplies.

Mission for Essential Drugs and Supplies (MEDS)