Case Study: Deli Spices achieves world-class customer service and full lot traceability with SYSPRO ERP Software

Deli Spices delivers superior customer service with fully integrated ERP/WMS Solution

Deli Spices, a family-run seasoning and additive blend supplier across southern Africa, faced the need to standardize its Warehouse Management System across all South African warehouses while ensuring batch tracking and full lot traceability to meet retailer shelf-life requirements. A long‑time client, Deli Spices turned to SYSPRO ERP Software, implementing SYSPRO 8 alongside DATASCOPE WMS to provide the integrated ERP/WMS foundation for its operations.

Deli Spices selected DATASCOPE WMS for its strong interface with SYSPRO and migrated all 10 South African subsidiaries onto a single, fully integrated SYSPRO solution (using SYSPRO e.Net for third‑party integrations), and signed a direct support contract with SYSPRO ERP Software to strengthen in‑house support. The implementation delivered world‑class customer service, modern batch‑tracking and full lot traceability, standardized master data across the business, and reduced risk of downtime—backed by a 130‑user SYSPRO license and a 160‑user DATASCOPE WMS license and measurable improvements in operational standardization and support response.

Deli Spices

Julie-Ann Faber

Applications Manager