Case Study: Benchmade Knife Company achieves 75% faster year‑end processing and fewer order errors with SYSPRO ERP Software

Benchmade Knife Company sharpens operations, cuts year-end processing time by 75% with SYSPRO ERP

Benchmade Knife Company, an Oregon-based manufacturer of premium knives, faced outdated systems that caused inventory errors, stockouts, lost sales and difficulty with production scheduling and order tracking. After evaluating options, Benchmade selected SYSPRO ERP Software and implemented SYSPRO 8 along with SYSPRO Point of Sale (POS) to address these operational gaps.

SYSPRO ERP Software delivered a modern ERP and POS solution with e.Net integration for real-time shop-floor processing, improved inventory and production planning, and streamlined retail order handling. The implementation reduced overall year-end processing time by 75% (85% for GL year-end), cut order errors, boosted customer satisfaction, and positioned Benchmade for continued growth while they work with SYSPRO on further MRP, scheduling and supply-chain optimizations.

Benchmade Knife Company

Dave Starkey

IT Manager