Case Study: Retail Tech Company stops a rootkit attack and avoids downtime with Sysdig

Retail Tech Company protects $2 million in peak-season revenue with Sysdig

The Retail Tech Company, a leading returns management platform for e-commerce, faced a critical security challenge when a Kubernetes misconfiguration during routine maintenance exposed a workload. With their runtime defenses temporarily offline, attackers deployed a stealth rootkit designed to evade traditional detection. The company needed to contain this threat immediately without causing any downtime during their peak post-holiday season, where seconds of disruption could damage customer trust and revenue.

Sysdig's real-time detection identified the critical alerts as soon as its agents came back online. This enabled the security team to swiftly investigate and contain the rootkit attack without any impact to customer-facing services. By using Sysdig, the company protected approximately $2 million in peak-season revenue and achieved a 680% return on investment, all while ensuring zero downtime.