Case Study: Rancher Labs achieves faster troubleshooting and full container visibility with Sysdig Monitor (Sysdig)

Rancher Labs - Customer Case Study

Rancher Labs builds container management software — including the Rancher orchestration platform and the lightweight RancherOS — to run and manage Docker environments. Before adopting Sysdig Monitor, the DevOps team relied on SSHing into hosts, combing through logs and disparate system tools, and manually correlating data across containers and infrastructure, which made troubleshooting slow, error-prone, and limited their visibility into interactions that could affect product performance.

Rancher chose Sysdig Monitor for deep container visibility, no‑config container support, realistic alerts, and a single pane of glass. The platform eliminated blind spots and gave a consolidated view of their environment, enabled historical replay for retroactive investigations, and reduced troubleshooting time from hours to minutes while allowing request‑level and cross‑service correlation for faster, more accurate incident resolution.

Rancher Labs

Bill Maxwell

DevOps Lead