Case Study: Medbelle achieves 2.5x more appointments with Synthflow Voice AI

Medical Clinic Schedules 2.5x More Appointments with Voice AI

Medbelle, a personal healthcare provider, struggled with inefficient patient appointment management. They faced issues with missed calls, delayed responses, and a high administrative burden, which often left patients waiting days for a reply. To address these challenges, they turned to Synthflow for its AI voice assistant.

Synthflow implemented an AI voice assistant that integrated with consultant calendars to handle scheduling, answer FAQs, and pre-qualify patients. This solution from Synthflow led to a 60% increase in scheduling efficiency and 2.5 times more qualified appointments. It also resulted in a 30% reduction in no-show rates and a 25% improvement in patient satisfaction scores.

Medbelle

Leander De Laporte

Chief Executive Officer