Case Study: a top U.S.-based CRM company scales to 500K+ monthly calls with Synthflow voice AI

CRM Platform Launches White-Labeled Voice AI & Scales to 500K+ calls

A top U.S.-based CRM and sales automation platform faced the challenge of integrating AI voice capabilities for its users without undertaking a lengthy and costly internal development process. Their customers needed better ways to manage high call volumes, but building a solution in-house would have required significant engineering resources and delayed their time-to-market. They partnered with Synthflow to overcome this.

Synthflow implemented a fully white-labeled and integrated voice AI solution in just 60 days, requiring no additional engineering from the client. This included human-like voice agents and enterprise-grade security. The results were transformative, enabling the CRM platform to handle over 500,000 AI-powered calls per month under their own brand, quickly launching a new product line and revenue stream.