Case Study: UserZoom achieves 80% video production time savings with Synthesia

How to scale learning content – from one voice to many

UserZoom, a UX insights software company, needed to scale the production of training content for its UserZoom Academy. Senior Instructional Designer Leah Webster was responsible for recording all voiceovers, but the process was slow, hard to update, and difficult to scale—especially for quick product changes or when her voice was unavailable.

Using Synthesia’s AI video platform, Leah replaced manual voice recording by pasting scripts into the tool and generating videos directly. Synthesia helped UserZoom cut narration time from 1 hour to 10 minutes per video, save 80% of production time, and create 50+ lessons in a year, while also making it easier to update content and expand into localized learning materials.

UserZoom

Leah Webster

Senior Instructional Designer