Case Study: Cision scales multilingual support with Synthesia AI video

Cision scales multilingual support with 180 localized videos using Synthesia

Cision, a leading global provider of PR and media communication technology, faced the challenge of scaling its multilingual support to improve the client experience for its thousands of worldwide customers. To address this, they turned to the vendor Synthesia and its AI video platform.

By implementing Synthesia, Cision efficiently created 180 help videos localized into five different languages without the traditional hassle of video production. This solution allowed them to scale their support content dramatically, achieving a significant improvement in their global client experience.

Cision