Case Study: Midwestern Semiconductor Manufacturer achieves responsive, cost-effective Oracle ERP support with Syntax Enterprise Cloud

Semiconductor Manufacturer Enjoys Responsive, Robust Support on the Syntax Enterprise Cloud

Midwestern Semiconductor Manufacturer needed a more responsive Oracle ERP hosting partner to support mission-critical business processes. After implementing Oracle E-Business Suite R12 in 2003, the company sought a vendor that could provide transparent SLAs, phone-based support, and proactive maintenance for its Oracle environment.

Syntax provided the Syntax Enterprise Cloud and EnterpriseCare ERP monitoring solutions to support the manufacturer’s Oracle Database, Oracle E-Business Suite, Oracle Financials, Oracle Manufacturing, and Oracle Advanced Supply Chain Planning environment. With Syntax, the company reduced Oracle infrastructure costs, improved performance, and gained faster support for patches and month-end processes, helping them run more efficiently and plan for long-term growth.