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Case Study: Merichem Company reduces Oracle costs and stabilizes operations with Syntax Enterprise Cloud for Oracle EBS
A Syntax Case Study
Merichem Company - Customer Case Study
Merichem Company, a Houston-based oil and gas company, needed a more reliable and responsive partner for its Oracle environment after experiencing service and hosting limitations with its previous provider. Merichem turned to Syntax for support with its Oracle E-Business Suite R12 landscape and related Oracle technologies, seeking greater stability, availability, and operating efficiency.
Syntax implemented Syntax Enterprise Cloud for Oracle EBS along with Remote Managed Services, providing hosted Oracle ERP support and proactive maintenance. As a result, Merichem reduced IT infrastructure costs and total cost of ownership, stabilized its Oracle environment, and improved uptime. Syntax also helped Merichem catch and fix a payroll-related bug before it affected business operations, demonstrating measurable proactive value.
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Merichem Company
Mike Ryan
Information Technology Director