Case Study: Harley Davidson Canada Smooths Corporate Transition with Syntax Managed Services

Harley Davidson Canada Smooths Corporate Transition, Gets Long-Term Strategic IT Advice with Support from Syntax

Harley Davidson Canada worked with Syntax to support a major corporate transition after taking direct control of its Canadian distribution in 2015. As a new user of JD Edwards EnterpriseOne, the company needed help managing the move smoothly while maintaining the IT support and expertise required for its distribution operations.

Syntax provided Syntax Managed Services, including remote CNC Administration for JD Edwards, to deliver on-demand access to specialized skill sets, preserve segregation of duties for security, and reduce the cost of in-house staffing. With Syntax’s guidance, Harley Davidson Canada established a scalable, sustainable, and cost-effective IT roadmap, and it is also planning to adopt Syntax’s EnterpriseCare monitoring to further increase automation and IT maturity.

Harley Davidson Canada

Paul Cavaliere

Information Technology Operations Director