Case Study: Domtar achieves immediate savings and performance improvements with Syntax Oracle ERP Cloud

Domtar Personal Care Realizes Immediate Savings and Performance Improvements after Seamless Migration to Syntax’s Oracle ERP Cloud

Domtar Personal Care partnered with Syntax when it needed to replace its Oracle hosting provider quickly and migrate to a new private cloud within a tight six-month timeline. The customer was running Oracle E-Business Suite 11i with Oracle Financials, Supply Chain, Inventory, Work in Progress, Order Management, and Mobile.

Syntax implemented Syntax Enterprise Cloud for Oracle EBS with Remote Managed Services, delivering a seamless, on-time, and on-budget migration. Domtar saw immediate performance improvements, stronger disaster recovery capabilities with zero-hour RPO and two-hour RTO, and lower operating costs because services like patch evaluations were included as part of Syntax’s standard support.

Domtar

Valinda Pinkham

Director of Information Technology