Case Study: Art.com scales holiday order processing with Syntax's Oracle ERP Cloud

Art.com Scales Up to Meet Spikes in Holiday Demand on Syntax’s Oracle ERP Cloud

Art.com, an eCommerce company based in Emeryville, California, needed an Oracle ERP environment that could handle major holiday-season spikes in traffic and order volume without disrupting order processing or delivery. To meet this challenge, it turned to Syntax and its Syntax Enterprise Cloud for Oracle EBS, along with Remote Managed Services.

Syntax migrated Art.com’s Oracle EBS footprint to its Enterprise Cloud and provided the performance, storage, virtualization, and SLA-backed support needed to scale effectively. During the first year, Art.com’s traffic and orders quintupled over the holidays, and the Oracle ERP environment scaled successfully to keep operations running smoothly. Syntax also upgraded Art.com’s SOA solution at no additional cost and improved visibility through custom monitoring, helping deliver additional performance gains.

Art.com

Wilvin Szeto

Vice President, Technology Operations and Business Systems