Case Study: Arizona Health Care Cost Containment System improves opioid treatment access with Syntasa

Arizona Health Care Cost Containment System - Customer Case Study

The Arizona Health Care Cost Containment System (AHCCCS), the state's Medicaid agency, faced the urgent challenge of addressing the opioid crisis. Their static online list of treatment centers was outdated and lacked critical real-time information, such as whether providers were accepting new patients. They partnered with vendor Syntasa to build a comprehensive and user-friendly online Opioid Use Disorder Service Locator to provide citizens with reliable access to treatment information.

Syntasa implemented a scalable web-based locator using Google Cloud and open-source technologies, including Ionic, Firebase, and Firestore. The solution allows users to filter for providers accepting new patients, view locations on a map, and find specific services like Naloxone distributors in real time. This provides Arizonans with immediate, reliable access to vital treatment options during a critical public health emergency, significantly improving awareness and access to care across the state.

Arizona Health Care Cost Containment System

Jami Snyder

Director