Case Study: Midori Clark Hotel and Casino achieves reliable, faster video retrieval and improved productivity with Synology Inc.'s RS815RP+

Midori Clark Hotel and Casino - Customer Case Study

Midori Clark Hotel and Casino, a four‑star luxury property in Pampanga, Philippines, was struggling with an unstable legacy NVR that caused frequent reboots and made video retrieval take up to 30 minutes. To address these reliability and efficiency challenges, the hotel adopted Synology Inc.’s recommended solution—the RS815RP+ NVR and Surveillance Station with Smart Search.

Synology Inc. implemented the RS815RP+ and enabled Smart Search in Surveillance Station, which eliminated the unstable connections and frequent reboots of the previous system and allowed staff to locate footage quickly using custom criteria. The new Synology Inc. solution significantly improved system reliability, sped up video retrieval, increased the security team’s productivity, and delivered a cost‑effective surveillance platform that the hotel now recommends.

Midori Clark Hotel and Casino

Vincent Lin

IT Manager