Case Study: Chenlong Motor achieves secure, mobile-ready internal communication and reduced IT costs with Synology Inc.'s Synology Chat on DS916+ NAS

Chenlong Motor - Customer Case Study

Chenlong Motor faced fragmented internal communication across 17 stores—employees relied on consumer apps like Line, mixing personal and work chats and risking confidential data exposure or service disruptions. To address this, Chenlong Motor deployed Synology Inc.’s private-cloud solution, using Synology Chat together with a DS916+ NAS to provide a secure, centralized messaging and file-access platform for its multi-site operations.

Synology Inc. implemented Synology Chat on the DS916+ (DiskStation Manager) and rolled out Synology mobile apps to iPads and Android phones, adding incoming/outgoing webhook integrations for sales and maintenance workflows. The result: a smart mobile office with real-time file sync and centralized data management, over 250 colleagues now using Chat, streamlined report delivery and webhook-driven automation, and significantly reduced management and administrative costs.

Chenlong Motor

Yong Hao Nian

Information Department