Case Study: Camden Market achieves unified multi-site CCTV surveillance and scalable, reliable storage with Synology Inc.

Camden Market - Customer Case Study

Camden Market, a high‑traffic multi‑site retail and events destination in London, needed a modern, scalable and user‑friendly IT and CCTV solution after coming under new management. The market required reliable remote access, efficient offsite backups and a unified surveillance system that could support cameras across multiple premises and be monitored from a single control room. Synology Inc. was chosen to provide the required NAS hardware and software, including DiskStation Manager (DSM) and Surveillance Station.

Synology Inc. deployed a mix of NAS models (eg. RS815RP+, DS1515+, RS3614 series) with Surveillance Station, Central Management System, offsite replication and Cloud Sync (Amazon Glacier/S3, Google Drive). The solution runs eight NAS units dedicated to surveillance (supporting the current 240 cameras) and holds over 105 TB of video, with fast, error‑free migration completed in days. The deployment delivered centralized monitoring, motion analytics, automated alerts, scalable storage (HA clustering and RX415 expansion with SSD caching), improved remote access and measurable operational gains in uptime and staff productivity.

Camden Market

Jac Timms

Head of Information Technology