Case Study: Commio achieves faster 10DLC vetting and higher campaign approval rates with Syniverse

Commio achieves 80% campaign approval rates with Syniverse

Commio, a provider of a cloud-based communications API platform, faced significant challenges navigating the complex and evolving regulatory landscape for 10DLC messaging. Staying compliant with FCC and carrier rules was difficult, leading to potential campaign rejections and long approval wait times that could last up to four weeks. To overcome these hurdles and ensure seamless service for their clients, Commio partnered with vendor Syniverse for its 10DLC messaging solutions.

By partnering with Syniverse, Commio gained direct access to a dedicated vetting team, which provided swift, clear feedback on campaign submissions. This partnership enabled Commio to achieve dramatically faster approval times, reducing the process from weeks to as little as 30 minutes. The results were a campaign approval rate of approximately 80% and a reduction in spam rates to less than 1%. Syniverse's support was crucial in allowing Commio to offer reliable, efficient 10DLC services at scale.

Commio