Case Study: Cellular One of NE Arizona achieves improved efficiency, lower costs and better customer experience with Syniverse

Cellular One - Customer Case Study

Cellular One Of NE Arizona, a regional telecommunications provider, faced the challenge of keeping pace with fast-moving technology while managing profitability and training constraints as a smaller operator. To address these needs they turned to Syniverse, using Syniverse’s mobile connectivity platform and services—valued for performance, scalability, centralized management, broad capabilities and easy integration with existing tools.

Syniverse delivered an integrated solution that provided expansive technology features, subject-matter support, and connectivity to a large global network, enabling centralized management across a distributed environment. As a result, Cellular One Of NE Arizona reported improved business-process efficiency, reduced costs and an enhanced customer experience, rating Syniverse best-in-class for capabilities, support and value.

Cellular One

Janet Newman

Roaming Manager