Case Study: International Pharmaceutical Company improves data quality and reduces costs with Syniti

International Pharmaceutical Company - Customer Case Study

International Pharmaceutical Company, a leading global pharma business operating in over 25 countries with 4,500 employees, was struggling with degraded data quality and weak master data management. The company faced problems such as inconsistent payment terms, vendor duplication, and obsolete data that created cash flow issues, invoicing delays, and heavy manual effort. Syniti was brought in to help address these data challenges.

Syniti implemented the Syniti Knowledge Platform (SKP) and supporting data quality functionality, connecting it to critical source systems to rapidly diagnose and remediate master data issues. Syniti also installed 100+ governance rules, including 40 tailored to the client, to improve control over target data areas. Within a few months, thousands of defects were identified and fixed, reducing costs and improving compliance, reporting, tax recovery, cash flow, and delivery accuracy.