Case Study: SABMiller achieves trusted global master data and improved management reporting with Syniti

How BackOffice Associates helped SABMiller ensure Business-ready data at the point of entry into SAP systems

SABMiller, a global brewer operating in over 80 countries, faced the challenge of simplifying and standardizing business processes and master data as it rolled out a global SAP ERP template so local teams could focus on markets and reduce costs. To ensure trusted, harmonized customer, material, vendor and financial data, SABMiller engaged Syniti to provide information governance and data governance solutions (active and passive data governance) to align master data with the new SAP deployment and enforce standardized processes and controls.

Syniti implemented Active and Passive Data Governance capabilities—globalized master records, validation rules, workflow-driven provisioning, multilingual support and automated posting into SAP—reducing manual maintenance and improving management reporting and operational processes. The Syniti solution delivered measurable benefits: faster customer master creation and procurement visibility, deduplicated materials and vendors, improved service levels (Poland improved from 75% to 98% of requests approved within one day) and estimated net working capital savings of $15 million in Latin America, along with significant time savings and stronger SOX-ready controls.

SABMiller

Cindy Hoots

Vice President of Global ERP Information