Case Study: Punter Southall improves application performance and reduces downtime with Synetec

Punter Southall reduces month-end reporting downtime from 2 days with Synetec

Punter Southall Group, a professional services firm, faced significant performance issues with its core business application, including slow page load times and monthly downtime during compliance reporting. These problems, stemming from technical debt and rapid business growth, were negatively impacting customer satisfaction and revenue. They engaged Synetec to perform its Software Application Health Check service to diagnose and resolve these critical issues.

Synetec implemented its health check, conducting a detailed review from both business and technical angles. This involved mapping key processes, setting performance KPIs, deploying advanced monitoring, and performing a targeted code review. The solution identified and rectified inefficient code bottlenecks. As a result, Punter Southall Group drastically reduced page load times, condensed its month-end reporting cycle, and improved overall user experience, which is forecast to have a direct positive impact on revenue.

Punter Southall Group