Case Study: Telecom Lifecycle Management Solutions achieves streamlined carrier billing mapping and reporting with Synerzip

Telecom Lifecycle Management Solutions - Customer Case Study

Telecom Lifecycle Management Solutions, a leader in telecom lifecycle management software, needed help handling the downstream ETL and mapping of carrier billing invoices into a generic format for enterprise customers. Synerzip was brought in as an offshore vendor to support the coding work and daily status reporting for this dual-shore team, with the goal of enabling flexible usage analysis, roll-up/drill-down reporting, and cost reduction without changing usage patterns.

Synerzip managed the full mapping development lifecycle from its India Development Center, including carrier billing data analysis, designing mapping solutions for new billing formats, integrating mapping products after a merger, production support, deployments, build management, custom reporting, and rate plan analysis. The result was a streamlined, highly visible delivery operation that improved billing-data processing and reporting capabilities, though the case study does not provide specific numeric metrics.