Case Study: Isrotel Hotels achieves reduced labor costs and improved workforce management with Synerion Hospitality Suite

Isrotel Hotels - Customer Case Study

Isrotel Hotel Chain operates 14 hotels across Israel with over 3,000 employees and is known for offering full-service holiday destinations. With labor representing 15–30% of gross income, Isrotel needed to maintain high service levels while tightly controlling workforce costs, preventing unauthorized overtime, ensuring regulatory compliance, and improving manual, time-consuming HR and scheduling processes.

Isrotel implemented the Synerion Hospitality Suite to centralize real-time attendance, forecasting and scheduling, and to simplify contract structures. The system improved data reliability, reduced administrative workload, enabled accurate daily staffing forecasts and compliance reporting, and helped managers cut labor costs—achieving a 3% reduction in labor expense with an expected additional 2%—while maintaining service quality and meeting departmental budgets.

Isrotel Hotels

David Blum

Human Resources