SynergySuite
12 Case Studies
A SynergySuite Case Study
Quiznos fanbase and flavor have grown for 40 years, and Shan Ali—owner of Grupo QZCR, which operates 20 Quiznos in Costa Rica—faced a common operator challenge: a fragmented back-of-house system that left managers without clear visibility into food and labor costs. Regional needs like multi-currency reporting and six-week import lead times made purchasing intelligence and timely decisions even more critical.
Implementing SynergySuite (five of eight modules) gave managers a mobile, single source of truth with role-based reporting, predictive labor scheduling, clocking, recipe and inventory control, and supplier integration. In just a few months Quiznos reduced labor by 4% and food costs by 2%, gained better promo and marketing insights, and has begun rolling the solution out to Shan’s other concepts.
Shan Ali
Owner