SynergySuite
12 Case Studies
A SynergySuite Case Study
Costa Vida, a fast-growing Fresh Mexican chain founded in Utah in 2003 with 100+ locations, faced mounting challenges controlling food and labor costs as it expanded. Daily fresh prep, complex raw-SKU management across recipes, and limited visibility for general managers made it difficult to protect margins and free up manager time for operations and guest service.
Costa Vida implemented SynergySuite’s back-of-house modules (sales/budgeting, purchasing, inventory, scheduling/HRM and COGS reporting) to streamline purchasing, handle nested recipes, optimize scheduling and deliver real-time reports via app and desktop. The rollout cut weekly ordering, inventory and scheduling time, saved about $400/week in labor, reduced food costs 1–2% weekly and improved reporting and franchise profitability — giving managers and corporate teams actionable data to make smarter decisions.
Kip Prestwich
Senior Director of Operations