Case Study: Bounce achieves 4% gross profit improvement with SynergySuite

Bounce Improves GP by 4%

Bounce is a social ping pong club with multiple locations in the US and Europe, known for signature cocktails and an Italian pizza restaurant. Facing complex back-of-house operations—each site has 60+ staff, 22 cashiers and extensive menus—Bounce needed a seamless system to control food and beverage costs, staffing and cash management.

Bounce implemented SynergySuite across all venues, importing stock and adding recipe costing within two weeks, using its purchasing module to send supplier orders, cash-control to monitor roaming cashiers, and mobile checklists for shift tasks. The result: a consistent 4% improvement in gross profit per site, faster nightly cashing up and real-time operational visibility for management.

Bounce

Noel Goddard

Operations Director