Case Study: Radisson Blu GRT achieves automated performance management and boosted employee engagement with Synergita

How Radisson Blu automated performance management process and increased employee engagement with Synergita

Radisson Blu GRT, a five‑star hotel in Chennai with about 250 employees, relied on a manual “Passport to Success” performance program that made enforcing 100% adherence, collating appraisal data and acting on performance insights slow and error‑prone. To address these challenges and boost employee morale and retention during high‑demand periods, Radisson Blu GRT implemented Synergita’s cloud‑based continuous performance management software.

Synergita automated the Passport to Success program—centralizing employee talent data, importing feedback forms, running automated appraisal cycles and notifications, tracking SOP certificates and training hours, and integrating guest feedback, rewards and audit scores. As a result, Synergita helped Radisson Blu GRT increase adherence and effectiveness of performance processes, reduce HR effort and processing time, speed up appraisals, improve identification and reward of top performers, and raise overall employee satisfaction.

Radisson Blu GRT