Case Study: Nexus Malls achieves streamlined, transparent performance management with Synergita

Empowering Retail Success Synergita’s Partnership with Nexus Malls

Nexus Malls, one of India’s leading retail real estate platforms managing 17 malls and roughly 10 million sq. ft., struggled with manual, inconsistent performance management—confusing evaluation criteria, time‑consuming HR tasks, poor data for decision‑making, unclear goal tracking and bias. To address these issues, Nexus Malls selected Synergita and implemented Synergita Perform and Synergita Engage as their performance and engagement solution.

Synergita delivered a centralized, automated platform that standardized evaluations, automated appraisal workflows and reminders, enabled standardized goal‑setting and OKRs, and provided real‑time analytics plus calibration and anonymous feedback to reduce bias. As a result, Synergita helped Nexus Malls streamline processes across its portfolio, improve transparency and timely feedback, enable data‑driven decisions and boost employee engagement.

Nexus Malls

Peter Drucker

Nexus Malls