Case Study: The Leith Agency improves reporting and efficiency with Synergist

The Leith Agency - Customer Case Study

The Leith Agency, a full-service creative agency, faced a lack of visibility and control over job budgets, caused by an aging and inflexible job management system. This led to labor-intensive processes that required their accounts department to work extensive overtime to complete month-end reporting. As part of a larger group, timely and accurate financial reporting was a critical commercial need, which their old system could not support. They turned to the vendor Synergist for a more fit-for-purpose solution.

Synergist implemented its agency management software, which was praised for its user-friendly and flexible interface. The system was configured to the agency's requirements and rolled out with minimal disruption. The solution provided The Leith Agency with the clarity and reporting tools needed to act on their data. The measurable results were significant: the month-end process was reduced from 10 days to just 5 days, even though the agency's workload had nearly doubled, all without requiring the accounts team to work late. Due to this success, Synergist was subsequently rolled out to other businesses within the parent group.

The Leith Agency

Paula Murray

Financial Controller