Case Study: Spike gains full visibility and control with Synergist

Spike cuts spreadsheet admin and gains 3- to 9-month visibility with Synergist

Spike, a digital technology agency that helps major retail brands, was struggling with inefficient and error-prone spreadsheets to manage projects, resources, and billing as the company grew. Their outdated system led to administrative overload and inconsistent data. The vendor, Synergist, provided an agency management platform to centralize their operations.

By implementing Synergist, the vendor gave Spike full transparency into capacity, resource scheduling, and financial forecasting. The solution provided a centralized dashboard and custom reports, replacing the need to manually mine data from multiple sources. This allowed the agency to make better business decisions, easily track project progress, and accurately forecast income, ultimately supporting their growth.

Spike