Case Study: RLH achieves greater transparency and stronger procurement alignment with Synergist

RLH - Customer Case Study

RLH, a London-based B2B advertising agency, needed to adapt to the increasing demands for transparency and ROI from large corporate clients, particularly the rise of comprehensive procurement departments. Their challenge was to meet these new requirements while maintaining strong partnerships with client brand teams. To address this, they implemented the Synergist agency management system.

By adopting Synergist, RLH gained a powerful tool for planning, creating detailed statements of work, and providing evidence for time and costs. This fostered transparency and trust with client procurement teams. The solution provided agency directors with instant project reviews and data-driven reporting, leading to happier clients, more informed decisions, and a stronger agency reputation. Synergist was a key part of the process that helped RLH successfully deliver for its clients.

RLH, INC.

Chris Ross

MD