Case Study: ECUS achieves clearer profitability and smarter decision-making with Synergist

ECUS improves utilisation by 10% with Synergist

ECUS, a leading independent environmental consultancy, was struggling with profitability due to unreliable data from a clunky system. This forced the company to make decisions based on gut instinct rather than evidence, leading to incorrect assumptions about utilization and an inability to track project performance. They turned to the vendor Synergist for a solution.

By implementing Synergist, ECUS gained access to accurate, real-time data that transformed its decision-making. The solution revealed true utilization rates, which were over 10% worse than previously assumed in some cases, and provided clear visibility into profitability by client, project, and sector. This enabled ECUS to improve staff planning, become more selective with projects, and foster a company-wide growth culture, ultimately solving its profitability problem.

ECUS