Case Study: Cooper Cromar improves efficiency with Synergist

Cooper Cromar - Customer Case Study

Cooper Cromar, a multi-award-winning architectural practice, faced challenges with an outdated and unsupported business system that hindered their operations. They needed a new solution that could integrate with their accounting software and fit within a specific budget. They turned to the vendor Synergist for its agency management software.

Synergist provided an integrated system that linked directly to Sage accounts and included a CRM. The implementation streamlined Cooper Cromar's workflows, eliminating repetitive data entry and saving significant time. The staff gained efficiency, with tasks like processing expenses and generating reports becoming vastly simpler. The vendor's support was also praised for its exceptional responsiveness. This new efficiency allowed the team to focus on higher-value work they previously did not have time for.

Cooper Cromar

Jackie Morrison

Financial Controller