Case Study: Thru-Tubing Systems improves document control and reduces errors with Synergis Software’s Adept

Thru-Tubing Systems saves $17,000 in 11 months with Synergis Software

Thru-Tubing Systems (TTS), a provider of downhole equipment and services, faced challenges with document management across multiple global locations. Following industry disasters like Deepwater Horizon, their clients demanded stringent tool certification and traceability. TTS struggled with costly revision errors, insecure document access, and an inability to efficiently track parts and assemblies, which hindered their competitive edge. They turned to Synergis Software for a solution using the Adept engineering document management system.

Implementing Synergis Software's Adept system allowed TTS to lock down document security and create a full tool certification and life cycle system. The solution enabled precise tracking of parts to their material sources and managed complex assembly linkages. Results included saving $17,000 in 11 months by eliminating errors, confidently meeting stringent customer audits, and differentiating their services to win new business. TTS reports that Adept has become integral to their operations, significantly improving efficiency and providing a lasting competitive advantage.

Thru-Tubing Systems