Case Study: U.S. Coast Guard Auxiliary achieves data-driven integrated decision-making and cost savings with Synergis Software's Adept

The U.S. Coast Guard Leverages Data for Integrated Decision Making with Adept

The U.S. Coast Guard Auxiliary, responsible for managing a $7.6 billion shore plant spanning over 8,700 buildings, 15,000 structures and 1,800 sites, needed to centralize fragmented facilities and document data to support smarter, organization-wide decision making. To address this challenge, the Auxiliary implemented Adept — an off‑the‑shelf document management solution from Synergis Software — to catalog documents and metadata and drive a move toward geo‑centric, web‑based capital asset management.

Synergis Software’s Adept became the central repository for facilities asset data, enabling cross‑platform integration, multi‑modal search and metadata sharing across the Department of Homeland Security’s 22 agencies. The deployment (first implemented in 1998 by the Coast Guard logistics team) delivered measurable savings — tens of thousands of dollars in printing and mailing costs — reclaimed office space by eliminating a print room, sped return on investment, broke down standalone system barriers, and supported a geo‑centric portal with map navigation for broader organizational insight.

U.S. Coast Guard Auxiliary

Paul Herold

Director of the LoGIC