Case Study: Thru-Tubing Systems achieves rapid traceability and competitive advantage with Synergis Software

In the Wake of Disaster, Thru Tubing Systems Beats the Competition to the Punch with Adept Document Management

Thru-Tubing Systems, a global provider of specialized downhole services and equipment, struggled as it expanded to multiple locations: files were duplicated or stored in the wrong folders, manufacturing sometimes ordered incorrect revisions, and customers began demanding airtight material and certification documentation after incidents like Hurricane Katrina and the Deepwater Horizon spill. To address document security, central archiving and file standardization, Thru-Tubing Systems evaluated and installed Synergis Software’s Adept document management system.

Using Adept from Synergis Software, Thru-Tubing Systems implemented centralized version control, access permissions, part serialization, material traceability and a full tool certification/lifecycle system. The solution lets them instantly retrieve serial/lot/material certification data, demonstrate compliance to prospects, win new business, eliminate costly revision errors and generate actionable reports—including a documented $17,000 savings from a vendor change over 11 months—and remains a core part of their operations after 11 years.

Thru-Tubing Systems

Glen Walls

TTS Mechanical Designer & Manufacturing Supervisor