Case Study: The Dow Chemical Company achieves global process efficiency and operational excellence with Synergis Software's Adept EDM

Dow Achieves Global Process Efficiency and Operational Excellence with Synergis Adept EDM

The Dow Chemical Company, a global leader in specialty chemicals, faced fragmented engineering document management with usability and support issues, constrained access, limited cross‑site collaboration, and frequent trouble finding the correct document versions. After a year‑and‑a‑half Six Sigma–driven evaluation, Dow selected Synergis Software and its Adept EDM solution to replace multiple legacy systems and provide a single, globally consistent point of access.

Synergis Software implemented Adept to centralize millions of plant and engineering documents, deploy standardized templates and security models, and use replication servers for fast local access. The result: rapid, low‑risk rollouts and broader adoption across sites and departments, measurable access‑time reductions of up to 80% for remote locations, much faster migrations (100,000 documents loaded in days during pilot), quicker document checkouts (seconds vs. minutes), and overall cost and schedule improvements that boosted Dow’s operational excellence.

The Dow Chemical Company

Gregg Schuler

Product Manager for Data Integration & Engineering Document Management