Case Study: Pet Supermarket transforms e-commerce operations with Syndigo

Pet Supermarket A Paw-some Partner for Pet Parents

Pet Supermarket, a leading specialty pet supply retailer with more than 225 stores across the U.S. Southeast, needed to scale its e-commerce operations without disrupting the brand experience pet parents expect. As online growth increased, the team looked to Syndigo for help modernizing product information management and delivering richer product content for shoppers.

Syndigo implemented a combination of PIM, Enhanced Content, Vendor Portal, and Syndication to streamline product data exchange, improve content quality, and accelerate onboarding from vendors. As a result, Pet Supermarket gained more complete product details, significantly more product images, better vendor alignment, faster store-to-ship fulfillment, and meaningful cost savings, while reducing reliance on email back-and-forth and speeding products to the digital shelf.

Pet Supermarket

Matt Ezyk

Director of eCommerce