Case Study: Klein Tools achieves 40% sales growth and streamlined product content management with Syndigo's Content Experience Hub (CXH)

Klein Tools Knows the Right Tool for Managing Product Content

Klein Tools, a long-standing hand tool manufacturer, faced a time-consuming, error-prone product content workflow that relied on a PIM and customized spreadsheets for each retail channel. To streamline distribution and improve data quality, Klein Tools chose Syndigo and its Content Experience Hub (CXH) to address duplicated work, inconsistent taxonomies, and slow content syndication.

Syndigo implemented CXH as a single source of truth and applied its industry-leading taxonomy and data validations to Klein Tools’ product content, eliminating repetitive spreadsheet work and improving completeness and accuracy. The solution saved hours of manual entry, freed staff for content enrichment, and helped Klein Tools boost sales by 40% through one retail channel, with additional retailers now requesting Klein’s Syndigo-managed content.

Klein Tools

Taniel Khamo

Online Marketing Manager