Case Study: Amazon streamlines marketplace sales tax accounting with Synder

Amazon reduces sales tax double-pay risk and saves 40+ hours a month with Synder

Amazon, a major online retailer, faced the challenge of accurately accounting for sales tax across multiple marketplace platforms like Amazon, eBay, and Etsy. While these marketplaces collected and remitted tax on its behalf, Amazon's own bookkeeping struggled to separate this facilitator-collected tax from its own tax liabilities, creating a high risk of overpayment or double payment and consuming excessive manual reconciliation time. They used Synder, an accounting automation tool.

Synder integrated with all of Amazon's sales channels to automatically fetch transactions and correctly categorize marketplace-collected tax into separate, dedicated ledger accounts. This solution ensured accurate, audit-ready books by clearly distinguishing between tax already handled by platforms and tax owed by Amazon itself. The implementation saved the company an estimated 40 hours per month on bookkeeping and reconciliation tasks.

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