Case Study: Jula enhances omnichannel shopping with Syncle

How Jula bridges the gap between online and offline shopping

Jula, a family-owned retailer with over 120 stores in Europe, faced a challenge in transitioning its traditional product catalog to a modern online store. Its extensive range of 20,000 products made manually managing and embedding informative video content for three different languages a time-consuming bottleneck. To enhance the online shopping experience, Jula turned to the vendor Syncle for a solution.

Syncle provided an automated video content management solution that bridged the gap between Jula's online and offline shopping experiences. The implementation led to significant results, including over 137,000 video views, 2,240 monthly hours spent watching video, and a 142% average boost in add-to-cart rates on desktop. Jula reported that Syncle was a valuable partner, helping to improve customer engagement, support expansion into new markets, and ultimately provide an excellent customer experience.

Jula

Carl Torgnysson

Content Manager