Case Study: Matterport achieves 95% automated order attribution and saves 20+ hours/week with Syncari

Matterport Automates Key GTM Processes Across Three Systems

Matterport, the leading spatial data company known for its 3D imaging and cameras, struggled with a largely manual order-attribution process: daily scripts to match web sales to Salesforce leads that required exhaustive human review, became error-prone, and ballooned during the COVID-driven demand surge. Unable to free engineering time to build an internal fix, Matterport turned to Syncari for a data unification and automation solution.

Syncari deployed its platform and logic engine to normalize SKUs and automate workflows across Google Sheets, Salesforce and Slack, producing measurable results: 95% automation of order attribution, reported elimination of data-matching errors, and at least 20 hours a week saved for Matterport’s Sr. Salesforce Administrator. With Syncari, daily C-suite reports and cross-system data consistency now run automatically, freeing the team to focus on higher-value work.

Matterport

Ritu Rajpal

Senior Salesforce Administrator