Case Study: Demostack achieves unified, automated customer data and 50% faster sales with Syncari

Demostack Unifies and Automates Key Customer Data with Syncari

Demostack, the world’s #1 demo experience platform, faced fragmented systems and time-consuming manual processes that left sales blind to customer lifecycle stages and product usage. To fix this foundation-level problem, Demostack selected Syncari’s no-code data automation platform to replace multi-day manual transfers and unify data across systems like Salesforce, Jira and HubSpot.

Syncari was implemented to sync and automate support tickets and customer data between Jira and Salesforce, delivering instant data sync (vs. three days of manual transfer), 50% time savings in sales processes, and 100% more visibility into the customer journey. As a result, Demostack now captures ticket metrics (first-look and first-response), tracks stage durations across the proof-of-concept process, and has a scalable foundation for future work like syncing product usage and warehousing/BI.

Demostack

Eric Welsh

Director of Revenue Operations